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Hightail Review

Located in the Bay Area of California, Hightail, a cloud service hosted and developed by Hightail Inc., lets users digitally sign, send, synchronize, and receive files. Originally, when they first opened their doors as YouSendIt in 2004, they focused on helping clients send large files that most email carriers could not handle. In July of 2013, YouSendIt changed its name to Hightail to represent its broadening of services beyond just file sharing and including more file collaboration.

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Features of Hightail Online Storage

Hightail focuses on three main features: collaboration, accessibility, and file sharing. You can decide who on your team can instantly update or edit your files and share project folders with secure file sharing. Partners and clients can send files up to 2 GB in size straight to your Hightail folders. The Hightail Desktop app also allows for drag and drop functionality. You can access all types of files no matter where you are using a tablet, desktop, Outlook, and your smartphone using Hightail’s unlimited online file storage.

Security Features of Hightail

The security measures taken by Hightail are state of the art and keep your data protected. When files are in transit, Hightail offers 128-bit SSL encryption. When the files are in rest, they are protected with 256-bit AES encryption. This is the level of security that most businesses and the US Government use. If your files are intercepted somehow, they will be undecipherable by anyone. Also, Data is kept in data centers in undisclosed locations. The data centers have some of the most state of the art security available. Each center has multiple forms of security monitored 24 hours a day, seven days a week, every day of the year. Plus, redundant backups of files ensure you will not lose any data.

Cost of Hightail Online Storage

Hightail offers four plans. The Lite Plan is free. With it, you get 2 GB of storage. The Professional costs $15.99 per month or $159.99 per year and with that you get unlimited storage. The Teams Plan also has unlimited storage, but you can share up to 10 GB files. It costs $24.99 per month per user (or $249.99 per month per user for a year). Lastly, the Enterprise Plan is completely customizable. Give them a call for more information on how they can fit your needs.

Technical Assistance & Customer Support

Hightail offers nearly every way imaginable for you to contact them. There is an active discussion forum, thorough FAQ, video tutorials, email, snail mail, phone, and support tickets. The customer support representatives are knowledgeable and quick at responding to any inquiries. You will find that you have no complaints when it comes to the technical assistance and customer support at Hightail.

Final Review of Hightail

There is no wonder the company formerly known as YouSendIt has over 40,000,000 users worldwide, including professionals at 98% of the Fortune 100 companies. Hightail packs a lot of useful features into their reasonably priced plans. They provide solutions for businesses of every size. They are a time tested company that can be trusted with your company’s data. The best part is you do not have to take this review’s word for it: you can try it out for free. Thank you for reading our Hightail review.

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3 Reviews

  1. After my laptop crashed last year and I lost a ton of irreplaceable files, I vowed that I would never be unprepared again. Backing up files was always something I tabled into the “I’ll do that later” column. Well, no more. When I got my new laptop I looked into purchasing an external hard drive to back everything up on, but it was very expensive. I don’t have a extra few hundred dollars to spare. Online cloud storage is an affordable and reliable option for me. I chose Hightail because of the straightforward interface that I can navigate with ease. I can arrange my audio and video files, my spreadsheets and excel documents, pictures, word processing docs, and everything else that I have on my hard drive conveniently into my cloud storage for dependable backup. The drag and drop upload feature is easy enough for my toddler to use. I don’t need redundancy because I am not calling up my files unless I need them most, so not paying for that was a plus for me. The price is more than affordable, especially considering that I know how valuable lost files and data can be. I am confident that if anything should happen to my hard drive in the future, that there is a backup waiting for me in the cloud. I wish that I had known about this before my last hard drive crashed. Live and learn I guess.

  2. At work we recently moved over to cloud storage for backup and everything is working just fine. I had to pull up financial records from last year the other day and it was smooth sailing. I’m not sure how much this costs my company but it sure seems worth it to me.

  3. After a virus wreaked havoc on my last pc hard drive I knew I had to back up my files on this new one. Instead of buying an external hard drive I opted for the cloud. I only pay for what I use and can increase my GB as I need. This is a great service.

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